MEET HEATHER

Heather E. McGowan is a forward-thinking strategist, renowned keynote speaker, respected thought leader, diligent researcher, and accomplished author at the forefront of the Future of Work. Recognized as a perceptive sense maker, adept dot connector, profound thinker, and astute pattern matcher, Heather offers invaluable insights into leadership, empowerment, engagement, retention, and culture. Heather gives people the courage and insight that illuminates their path forward. She’s transforming mindsets and entire organizations around the globe with her message about how the next phase of work will focus on continuous learning, rather than simply learning once in order to work.

Her groundbreaking approach to the future of work and learning has made employees more fulfilled and innovative, leaders more potent through empathy as a performance driver, and businesses more effective at reaching their goals in a rapidly evolving market.

Her message is never more powerful than when she’s onstage as your keynote speaker, where her no-nonsense approach creates a fundamental mindset shift across the audience leaving them both transformed in their thinking and clear in their path of action.

TRUSTED BY EXPERTS

Pulitzer Prize–winning NYT columnist Thomas Friedman is just one of keynote speaker Heather McGowan’s outspoken high-profile supporters, frequently quoting her in his books and columns, describing her as “the oasis” when it comes to insights into the future of work.


Research-Backed
Strategies

Heather’s academic work has included roles at Rhode Island School of Design and Jefferson University. Her corporate work spans product design, design and business strategy, and boutique investment banking. Female keynote speaker Heather E McGowan has brought dozens of products to market from consumer products to sporting goods to medical and baby products. After decades of working on both the demand and supply side of the business of human talent, Heather now dedicates her time to speaking and writing about how both need to change to build the future of work that we need now.


Innovative Approach

In a world where we can now hand off routine and predictable tasks to technology, Heather is at the forefront of challenging what it means to be a leader in the future of work. It’s not about lifting up the ‘best’ or most dominant performers, but rather selecting the most collaborative, the most empathetic, and the most fundamentally human among us to lead.


Timely & Urgent
Message

Just before the pandemic transformed the workplace overnight, Heather published The Adaptation Advantage, which describes how organizations can prepare for unexpected tectonic shifts just like a global pandemic.

 

FULL BIO

Heather E McGowan is a future-of-work strategist, keynote speaker, executive consultant, lecturer, and author.

Through her wide range of roles and projects, she helps individuals and organizations lay the foundation for the Fourth Industrial Revolution, which will be notable for the rapid advancement of technology tools into the domain of human knowledge work.

Heather is best known for her unmatched ability to bring pure and memorable clarity to this incredibly complex topic, often through her illuminating graphic frameworks and powerful metaphors— all backed by deep and proven research on diversity, equity and inclusion, empowerment, engagement, retention, culture, human resources, leadership, healthcare, technology and education.

Heather performs 75 keynote events a year all over the world for clients in every industry and sector from the military to the beauty industry to financial services to publicly-traded flagship technology companies and everyone in between. Often quoted in the media, notably in the New York Times, McGowan serves on the advisory board for Sparks & Honey, a New York–based culture-focused agency looking to the future for brands.

Heather’s academic work has included roles at Rhode Island School of Design and Jefferson University, where she was the strategic architect of the first undergraduate college focused exclusively on innovation. Launched a decade ago, the award winning, core undergraduate curriculum designed by Heather is now the foundation for navigating the VUCA world with courses in design and propositional thinking, human behavior, business models and science-systems thinking.

As Mentioned In

Keynote speaker Heather E McGowan is also the co-editor and author of the book Disrupt Together: How Teams Consistently Innovate (Pearson, 2012), The Adaptation Advantage: Let Go and Learn Fast to Thrive in the Future of work (Wiley, 2020), and The Empathy Advantage: Leading the Empowered Workforce (Wiley, 2023) and regularly contributes articles to Forbes.

McGowan holds a BFA in Industrial Design from Rhode Island School of Design, an MBA with a concentration in Entrepreneurship and Finance from Babson College, and she was awarded an honorary Doctorate of Fine Arts from Pennsylvania College of Art and Design in 2022.